Thursday, August 1, 2013

Thank You = Thank You

Is it just me, or does it seem a little upside down, topsy turvy, moogy foogy backwards, that more often than not, when we pay for something in a shop, store, or restaurant - that it's us, the customer, who says, thank you. (Whoa: can I use any more commas in that sentence?  And could that question sound anymore like Chandler from the sitcom Friends?)

Seriously, think about it: here we are, the customer, dishing over our good money, for someone else's stuff - and it's us, the client; cash supplier; giver of coin - who says thank you.

Frankly, it just seems a little out of whack.

Moreover, doesn't it seem a little inappropriate, almost like adding insult to injury, that the receiver of our hard earned moola says "your welcome."  Like they did us some big favor by taking our money.  I get the theory, but it's the timing and execution, more often than not, that I have a problem with.  Moreover - many your welcomes come off insincere and condescending.  It happens.

And too often, for my money.  

If you think about it, shouldn't it go the other way?  Shouldn't the person who receives the money - even if it's for awesome goods/service - be the one who says thank you, and us, the recipient of their goods/service, be the ones to say your welcome.

After all, we paid them; who should be thanking who?

Now granted, it certainly is a nice touch for the customer to say thank you, especially if the goods/service was exceptional.  Be that as it may - the supplier of the goods/service should, at the very least, say thank you in return; better yet, get their first.

Can I get a woot woot?!

At a minimum - let's meet each other half way.

In other words, if the customer says thank you, then the supplier says thank you back. On the spot. No exception.  And because we are nice people with good manners, if the supplier says thank you first (as they should), and they did a good job, then a nice customer should say thank you back.

Sounds like a fair and reasonable trade, yes?

Thank you = Thank you is Good (and Nice ;).